Client Success – Assistant Manager (Schools)
Mpower (Aditya Birla Education Trust) is hiring a Client Success – Assistant Manager (Schools) in Mumbai, requiring 3+ years' experience and a Psychology degree. The role involves managing school relationships, driving renewals, ensuring client satisfaction, and reporting. Key skills needed: communication, stakeholder management, and problem-solving. Interested candidates can send CVs to chintak.dave@abet.co.in.
9/24/20261 min read
Mpower Opens Doors for Passionate Psychologists: Client Success (Schools) Role in Mumbai
Mpower, an initiative of the Aditya Birla Education Trust, has announced a new hiring drive for the position of Client Success – Assistant Manager (Schools), based in Mumbai. The organization, known for its work in making mental healthcare accessible and evidence-based, is looking to strengthen its schools vertical with a candidate who brings both psychological expertise and relationship-management skills to the table.
About the Role
The Client Success – Assistant Manager (Schools) position sits at the intersection of mental health advocacy and client relationship management. The ideal candidate will serve as the bridge between Mpower and the schools it partners with, ensuring that mental health programs are delivered smoothly, relationships are nurtured, and outcomes remain impactful for students and educators alike.
Candidates applying for this role should have 3+ years of experience and hold either a Bachelor's or Master's degree in Psychology.
Key Responsibilities
The role covers a broad mix of client-facing and operational duties, including:
Building and maintaining strong relationships with partner schools and clients
Driving renewals and identifying opportunities for account expansion
Coordinating with internal teams to ensure seamless program delivery
Ensuring high levels of client satisfaction and engagement
Maintaining documentation and preparing regular reports
Skills Mpower is Looking For
Beyond academic qualifications, the organization has outlined a set of core competencies for the role:
Client relationship management
Strong communication skills
Stakeholder management
Problem-solving ability
Reporting skills
Why This Role Matters
Mpower's positioning around themes like "Healthy Minds, Brighter Futures" and "Empowering Schools for Brighter Tomorrows" reflects a broader push to embed mental health support into the education ecosystem. A Client Success role in this context isn't just about account management — it's about sustaining trust between mental health practitioners and the schools relying on their programs, which makes the blend of psychology training and client-facing skills central to the job.
How to Apply
Interested candidates who meet the experience and education criteria can share their CV directly at chintak.dave@abet.co.in.
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