Donor Services Coordinator
Mercy Corps seeks a Donor Services Coordinator in Portland, OR. This hybrid role involves providing exceptional customer service to donors via phone, email, and in-person contact. The position, with a salary of $40,000-$47,500, requires strong communication and organizational skills to support fundraising efforts and foster donor loyalty.
9/9/20251 min read
Mercy Corps Seeks Compassionate Donor Services Coordinator in Portland, OR
Mercy Corps, a global relief and development organization, is actively seeking a Donor Services Coordinator to join its dynamic team in Portland, Oregon. This is a full-time, hybrid position with a salary range of $40,000 to $47,500 USD, commensurate with experience. Candidates must have valid, unrestricted work authorization in the United States. The application deadline is October 4, 2025.
About the Role
The Donor Services Coordinator serves as the primary point of contact for Mercy Corps' donors and the public, providing exceptional customer service through phone, email, and in-person interactions. This role is crucial for fostering donor loyalty and supporting the organization's fundraising efforts.
Key responsibilities include:
Responding to inquiries: Gracefully and accurately addressing donor questions, requests, and complaints.
Processing donations: Safely and efficiently handling credit card and pledge information.
Administrative support: Assisting with mail processing, receipt printing, and maintaining donor databases like Raiser’s Edge.
Communication: Representing Mercy Corps with clear, compassionate, and professional communication.
The ideal candidate will be a highly organized, detail-oriented individual with at least one year of experience in a fast-paced customer service environment. Strong verbal and written communication skills are essential, as is the ability to manage multiple tasks effectively. Experience in a non-profit setting or with donor databases is a plus.
A Commitment to a Better World
Mercy Corps is dedicated to the belief that a better world is possible. The organization is powered by a diverse team of professionals—including gift officers, marketers, data specialists, and storytellers—all united by their passion for the mission. Mercy Corps values a diverse workforce and is committed to creating an inclusive environment where every team member feels they belong and can contribute to their full potential.
To apply for this opportunity and learn more about Mercy Corps' mission, visit the official job posting.
Apply Here
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