Executive Assistant – Strategy & Operations
Smile Foundation is hiring an Executive Assistant – Strategy & Operations in New Delhi. Reporting to the Head of Strategy Cell, this 2-4 year role supports C-suite leaders in driving governance, operations, and ESG initiatives. Ideal for management postgraduates, it offers an fast-tracked path into general management and social impact leadership.
8/26/20263 min read
Shaping the Future of Social Impact: Smile Foundation is Hiring an Executive Assistant for Strategy & Operations
Are you an early-career professional looking to build a rock-solid foundation in General Management? Do you want to work closely with C-suite leaders to drive large-scale social transformation?
Smile Foundation, one of India’s leading development organizations, is expanding its Strategy Cell in New Delhi. The organization is seeking an Executive Assistant - Strategy & Operations (2–4 years of experience) to translate leadership priorities into sustainable grassroots impact.
About Smile Foundation: A Catalyst for Global Change
Started in 2002 by a group of young corporate professionals, Smile Foundation has evolved into a powerhouse in the Indian development sector. Today, the organization impacts over 2 million underserved children and families annually across 27 states through intensive programmes focused on education, healthcare, skilling, and women empowerment.
Key Milestones & Scale:
Financial Investment: Invests over Rs 200 Crore every year through partnerships with more than 200 global and Indian brands.
Global Recognition: Holds Special Consultative Status with the United Nations Economic & Social Council (ECOSOC) since 2012 and is a member of the United Nations Global Compact (UNGC).
Accreditations: Trusted by GuideStar, United Way Worldwide, CAF America, Give2Asia, Global Giving, IICA, and TISS.
Future Vision: Over the next few years, Smile Foundation aims to scale its reach using a multi-stakeholder approach—putting people, technology, and data at the centre stage while expanding partnerships in Corporate Social Responsibility (CSR), ESG spending, and social stock investments.
The Role: Executive Assistant – Strategy & Operations
This role is uniquely designed for ambitious professionals who aspire to step into executive leadership roles early in their careers. Reporting directly to the Head, Strategy Cell, and working closely with the Executive Director and Executive Trustee, the incumbent will maintain strategic oversight of organization-wide priorities.
Ideal For: Early-career professionals aiming for C-suite roles, general management, or individuals with an entrepreneurial mindset eager to solve complex cross-functional challenges.
Core Mandates:
Translate leadership priorities into measurable outcomes.
Strengthen governance through structured documentation and institutional processes.
Enable data-driven decision-making through analytics and sector research.
Improve cross-departmental coordination for enterprise-wide initiatives.
Key Responsibilities
1. Operations & Transformation Optimization
Consolidate and analyze organization-wide Management Information Systems (MIS) to track performance.
Support enterprise-wide transformation projects, process improvements, and SOP upgrades.
Coordinate technology requirements on the programme side, including Salesforce CRM, MIS tools, and digital platforms.
2. Strategy & Governance Support
Assist in Annual Business Planning (ABP), quarterly reviews, and tracking departmental KPIs.
Prepare management-ready strategic summaries, briefing documents, and concept notes.
Manage documentation and compliance for critical governance meetings, including the Board of Trustees (BOT), Executive Committee Meetings (ECM), and Senior Leadership Team (SLT) reviews.
3. Research & ESG Innovation
Conduct sector benchmarking, policy analysis, and trend tracking across education, healthcare, philanthropy, and social investment.
Identify and conceptualize new partnership opportunities and innovative development models.
Who is the Ideal Candidate?
Smile Foundation is looking for a highly analytical, agile, and professional individual who thrives in a fast-paced environment.
Qualifications & Experience:
Education: Postgraduation qualification in Management, Economics, or a related discipline.
Experience: 2–4 years of professional experience (or a strong foundational understanding) in Strategy, Consulting, Operations, Governance, an Executive Office, or Development Sector organizations.
Preferred Technical Skills:
Advanced Microsoft Excel & PowerPoint
Google Workspace
Salesforce CRM & Tableau (Preferred)
AI Productivity Tools (Preferred)
Core Competencies:
High degree of integrity, confidentiality, and stakeholder management skills.
Excellent written and verbal communication.
Strong planning, critical thinking, and data reporting capabilities.
Key Performance Indicators (KPIs)
Success in this role will be measured by:
Timely execution of leadership action items and strategic initiatives.
Quality and accuracy of governance documentation and MIS analytical reports.
High-standard research outputs, concept notes, and presentations.
Overall stakeholder satisfaction within the Strategic Cell.
How to Apply
If you are ready to use your strategic skills to create sustainable, large-scale impact on the ground, Smile Foundation wants to hear from you.
Location: New Delhi
Application Link: Submit your CV and a brief cover letter explaining why you are the right fit here: Smile Foundation Careers Portal
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