Executive – Patient Navigator
DigiSwasthya Foundation is hiring a full-time Executive – Patient Navigator in Ghatkopar/Vikhroli, Mumbai. This impactful role involves guiding underserved patients through teleconsultations, coordinating with doctors, and ensuring continuity of care. Graduates with 1–3 years of experience and a background in healthcare or social work can apply
8/13/20262 min read
Bridging the Healthcare Gap: DigiSwasthya Foundation is Hiring a Patient Navigator in Mumbai
For underserved communities, navigating the healthcare system can often feel like wandering through a maze without a map. From understanding complex medical jargon to coordinating teleconsultations and managing follow-ups, the barriers to quality care are social and operational just as much as they are financial.
DigiSwasthya Foundation, a forward-thinking healthcare NGO, is on a mission to dismantle these barriers. By leveraging telemedicine, digital technology, and grassroots outreach, the foundation is making quality healthcare accessible to those who need it most.
To strengthen its impactful mission, DigiSwasthya is currently seeking a compassionate and organized professional for the role of Executive – Patient Navigator in Mumbai.
The Role: Guide, Support, and Connect
A Patient Navigator does more than just handle paperwork; they serve as the vital link between vulnerable patients and the medical ecosystem. In this role, you will be the ultimate support system, ensuring that patients don't get lost between their initial consultation, treatment plans, and essential follow-ups.
🔑 Key Responsibilities:
Patient Journey Support: Guide and assist patients compassionately from the moment they seek help through their entire recovery journey.
Operational Assistance: Facilitate smooth patient registration, schedule appointments, and manage digital teleconsultations.
Medical Coordination: Act as the primary liaison between patients, doctors, hospitals, and healthcare teams.
Clear Communication: Demystify the healthcare process, explaining next steps and medical services to patients in an easily understandable way.
Care Continuity: Conduct regular follow-ups with patients to ensure they adhere to treatments and receive ongoing care.
Documentation: Maintain precise, secure, and accurate patient records.
Job Details at a Glance
If you are looking to transition into a career driven by social impact, here is what you need to know about the position:
DetailRequirementsPositionExecutive – Patient NavigatorLocationGhatkopar / Vikhroli, Mumbai, MaharashtraEmployment TypeFull-timeQualificationGraduate in any disciplinePreferred BackgroundHealthcare, Nursing, or Social WorkExperience1–3 years preferred
🎯 Who is the Ideal Candidate?
DigiSwasthya is looking for an empathetic, people-oriented professional who thrives in collaborative environments. The ideal candidate should possess:
Exceptional Communication: Strong interpersonal skills to interact with both grassroots community members and senior medical professionals.
Empathy-First Approach: A deeply compassionate mindset dedicated to creating a respectful, patient-friendly experience.
Strong Organization: Top-tier coordination, multitasking, and documentation abilities to manage multiple patient journeys simultaneously.
A Passion for Impact: A genuine interest in healthcare, community development, and social welfare.
Why Join DigiSwasthya Foundation?
Sometimes, a patient doesn't just need a prescription—they need a champion. By joining DigiSwasthya, you will be entering a workspace where your empathy directly translates into saved lives and healthier communities. Your communication skills will empower families to access digital healthcare with confidence, making you a vital piece of India’s healthcare revolution.
If you believe that healthcare should be accessible, transparent, and dignified for everyone, DigiSwasthya wants to hear from you.
📩 How to Apply
Ready to make a tangible difference? Step into a role where compassion meets career growth.
Send your updated CV to:
Be sure to mention "Application for Executive – Patient Navigator" in the subject line.
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