Front Office Executive

Join a Global Mission: Coalition for Disaster Resilient Infrastructure (CDRI) Seeks Front Office Executive in New Delhi

The Coalition for Disaster Resilient Infrastructure (CDRI), a dynamic international partnership dedicated to safeguarding global infrastructure against climate and disaster risks, is actively recruiting for a highly professional Front Office Executive to be the face of their New Delhi Secretariat.

This is a unique opportunity to contribute to a critical global initiative, working at the intersection of international policy, sustainable development, and disaster resilience. The selected Associate-level candidate will secure a Fixed Term Contract (3 years), with the potential for a subsequent three-year extension.

🌟 Role at a Glance: The Gateway to a Resilient Future

The Front Office Executive serves as the first point of contact for all visitors, stakeholders, and callers, playing a pivotal role in delivering service excellence and upholding the CDRI's professional brand. The mission of this role is to act as the gateway—ensuring operational efficiency and a positive, welcoming experience for everyone interacting with the Secretariat.

Key Details:

• Position: Front Office Executive (Associate Grade)

• Organization: Coalition for Disaster Resilient Infrastructure (CDRI)

• Location: New Delhi, India

• Contract: Full-Time, Fixed Term (3 years, national hire)

• Sectors: Administration, HR, Management, Accounting/Finance

• Application Deadline: 12 November 2025

• Job Posting Date: 23 October 2025

🤝 About CDRI: Driving Disaster Resilient Infrastructure (DRI)

CDRI is a visionary partnership of national governments, UN agencies, development banks, and knowledge institutions. Established with robust political backing, the Coalition’s core vision is to rapidly expand the development and retrofit of resilient infrastructure to secure essential services and sustainable prosperity for all.

With a membership of 51 national governments and ten international organizations as of 2025, CDRI operates with a clear mandate to align global investments towards disaster and climate resilience. It functions as both a Strong Coalition Driving Collaborative DRI Action and a Solution-Focused Centre of Excellence that aggregates knowledge, brokers partnerships, and strengthens capacity.

CDRI’s Impact Goal: By 2050, the Coalition aims to ensure that over US$10 trillion of new and existing infrastructure investments are resilient, leading to improved quality of environment, livelihood, and life for over 3 billion people.

💼 Core Responsibilities: Beyond the Reception Desk

The role is multifaceted, blending strong interpersonal skills with robust administrative efficiency. Key areas of responsibility include:

• Visitor & Guest Relations: Providing a warm, professional, and culturally sensitive welcome; managing the visitor experience, including logging, badging, and coordinating with security.

• Reception & Telephone Handling: Operating the multi-line phone system with excellence, directing calls, handling sensitive queries, and ensuring prompt message dissemination.

• Administrative Support: Managing the reception area’s appearance and supplies; handling all incoming/outgoing mail and couriers; assisting with filing, data entry, and maintenance of key logs.

• Meeting & Event Logistics: Supporting internal events by booking and setting up meeting rooms, and assisting with travel/accommodation logistics for guests.

• Security / Access Control: Enforcing front-desk security protocols, verifying identity, issuing passes, and monitoring/reporting any security concerns.

💡 Skills and Qualifications for Success

CDRI is looking for a candidate who is the embodiment of professionalism and service excellence.

Essential Skills:

• Communication: Excellent verbal and written English fluency is mandatory. Knowledge of a UN official language is a strong asset.

• Interpersonal: A confident, friendly, and professional demeanor, with strong etiquette and the ability to interact with diverse stakeholders, from visitors to senior management.

• Technical Proficiency: Competence in the Microsoft Office Suite (Word, Excel, Outlook) and a quick ability to learn new office systems (e.g., multi-line phones, visitor management systems).

• Integrity: High level of discretion and ability to handle confidential information.

• Organization: Strong organizational skills, time management, and the ability to effectively multitask and prioritize.

Qualifications:

• A Master’s degree in Administration or a related field, with 2–5 years of relevant experience in a similar front-office/guest relations role within a corporate or professional environment.

• or A Bachelor's degree plus an additional 2 years of relevant experience may be accepted.

• Proven track record in managing front-desk operations and telephone systems.

➡️ How to Apply

If you possess the required experience and are eager to make an active, lasting contribution to a global initiative spearheaded from India, you are strongly encouraged to apply.

Apply only through the official online application form: https://app.cdri.world/career/public/

CDRI is committed to diversity and encourages applications from individuals of all backgrounds, including those with disabilities. All applications will be treated with strict confidence.

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