Telecalling Executives
Smile Foundation seeks Telecalling Executives in Delhi (0-3 years experience) to engage donors and support vital programs for underprivileged families. A "Great Place to Work" certified NGO, they're looking for passionate communicators to drive impact in education, healthcare, and empowerment. Apply by August 6, 2025!
7/14/20252 min read


Join Smile Foundation: Executive, Telecalling Opportunity in Delhi!
Are you a dynamic communicator with a passion for making a real difference? Smile Foundation, a leading national development organization, is actively seeking five dedicated Telecalling Executives to join its team in Delhi. This is a powerful chance to contribute directly to life-changing programs in education, healthcare, skill development, and women's empowerment for underserved children and families across India.
About Smile Foundation: A Legacy of Positive Change
Established in 2002 by a group of forward-thinking corporate professionals, Smile Foundation has become a beacon of hope, positively impacting over 1.5 million underprivileged children and their families. With a strong presence in 25 states, 10 strategic offices, and a dedicated team of over 650 employees, Smile Foundation is committed to fostering sustainable change.
Beyond its expansive reach, Smile Foundation holds a prestigious reputation as a "Gold Standard" workplace, having been consistently certified as a Great Place to Work® for the past three years. The organization also holds Special Consultative Status with the United Nations' Economic & Social Council (ECOSOC) and is accredited by renowned global bodies like GuideStar and CAF America, underscoring its commitment to transparency and effective development. Currently, Smile Foundation is implementing impactful projects totaling Rs 80 Crore across India, primarily through CSR partnerships.
The Role: Telecalling Executive & Donor Engagement Specialist
As a Telecalling Executive, you'll be instrumental in Smile Foundation's crucial fundraising efforts. Your main responsibility will involve connecting with existing donors, cultivating relationships, and securing vital contributions to support essential initiatives. This role is ideal for someone who is enthusiastic, persuasive, and driven by a desire to create tangible positive change.
Your core responsibilities will include:
Making outbound calls to promote Smile Foundation's mission and ongoing fundraising campaigns.
Engaging professionally and persuasively with both current and potential donors to secure contributions and pledges.
Efficiently operating telecommunication tools and CRM systems to manage activities and meet set targets.
Providing clear, accurate, and compelling information about the organization's programs and their significant impact.
Maintaining the brand's integrity while genuinely understanding and valuing donor needs.
Accurately recording all activities within CRM and telecalling systems.
Who We're Looking For: Skills & Qualifications
Smile Foundation is seeking individuals with 0-3 years of experience, with a preference for those in the NGO sector. If you have a proven background in telemarketing, fundraising, or sales, coupled with excellent communication and interpersonal abilities, we encourage you to apply.
Ideal candidates will also possess:
Familiarity with fundraising principles and techniques (highly beneficial).
Proficiency in using CRM software or similar tools.
A minimum of a graduate degree in any field.
Key Competencies for Success:
Strategic Collaboration: Ability to build and leverage collaborative relationships to achieve organizational goals.
Information Management: Skill in establishing procedures for effective data collection and organization.
Team Contribution: An engaged and supportive team player who values collaboration, empathy, and mutual respect.
Effective Communication: Clearly conveying ideas through various channels, with balanced speaking and active listening.
How to Apply and Make a Difference
If you're ready to join an organization that's truly transforming lives, send your latest resume to jobs@smilefoundationindia.org. Please ensure your subject line is: jobs – Executive, Telecalling – Delhi.
Application Deadline: August 6, 2025
To discover more about Smile Foundation's impactful work and recent achievements, visit their website: www.smilefoundationindia.org
Don't miss this chance to use your communication skills for a powerful cause. Apply today and help Smile Foundation continue its vital mission of empowering underprivileged communities across India!